Video Remote Interpreting

Video remote interpreting (VRI) involves the use of video conferencing equipment or simply a laptop or smartphone. Deaf Hands uses a HIPAA-compliant application and mobile application to allows a deaf or hard-of-hearing person to access an American Sign Language interpreter in a remote location.

Video Remote Interpretation (VRI) is ideal for those who do not have the time or budget to schedule an on-site interpreter. Utilizing this service will enable communication with patients or clients who are deaf or hard of hearing to communicate with a hearing person at the same site via videoconferencing instead of live, on-site interpreting.

If at any time the Deaf or Hard-of-Hearing person determines that VRI does not provide effective communication, the Americans with Disabilities Act (ADA) allows the person to decline VRI in favor of an on-site interpreter.